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OUR ROOMS

Comfort meets Elegance

Booking Policy
 
  • Children aged three years and older on the check-in date will be charged the full adult rate. There will be no charge for children under three years old on the check-in date. Please include children over three years old in the "Number of guests" section as adult when completing your booking.​
  • Any guests exceeding the number of guests in the original booking during check-in will incur a charge of JPY27,000 per night for each additional guest.
Cancellation Policy
 
  • We facilitate prepayment of the full amount while booking is made. 
  • The guest can refund 90% of the full amount if the booking is cancelled 3 months before arrival.
  • The guest will be charged 100% of the total price if they cancel in the 3 months before arrival. 
  • If the guest doesn’t show up, they will be charged the total price of the reservation.

Notation based on the Specified Commercial Transactions Act

 

Name of distributor: スキー イン ハクバ株式会社

 

Location: 12840-1 Chikuniotsu, Otari, Kitaazumi District, Nagano 399-9422, Japan

 

Telephone number: +81-080-8851-9739 ( 09:00-20:00 )

 

Email address: admin@skiinnhakuba.info

 

Operation Manager: Windy Liu

 

Additional fees and other charges: No additional charge for online room booking

 

Exchange and Returns (Refund Policy):

Cancellation Policy
We facilitate prepayment of the full amount while booking is made.
The guest can refund 90% of the full amount if the booking is canceled 3 months before arrival.
The guest will be charged 100% of the total price if they cancel in the 3 months before arrival.
If the guest doesn’t show up, they will be charged the total price of the reservation.

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